Helfman Ford Houston

A volume dealership, ranked number 313 on the 2006 Ward's Dealer 500, Helfman moved 1,787 new Fords and 1,992 used vehicles last year.

That's 130 new cars and trucks a month.

Among HoustonChronicle.com's top 25 dealer franchises in the Houston area, Helfman has been a Ford dealer since 1982.

This is a modern dealership covering over 15 acres.

Amenities include a customer lounge with vending machines.

Southwest Location

Helfman Ford
12220 S.W. Freeway
Stafford, TX 77477

The Helfman dealership is just 20 minutes from downtown Houston, on the Southwest US 59 corridor, just outside the Beltway 8 toll road loop. Customers can exit at West Airport/Kirkwood.

Ownership and Affiliations

Helfman Enterprises Inc. is owned by Jack Helfman, President.

The family centered company operates three Houston dealerships; River Oaks Chrysler/Jeep, Helfman Dodge and the Ford franchise.

Jack's son Alan Helfman, 50, who oversees the three dealerships, represents the third generation in a family in the car business in Houston since the 1950's.

The Helfmans are very active in Houston community charities, with Alan a benefactor of ill or injured Houston Police Officers.

Customer service

At texas-cars-and-dealerships.com, Houston's Better Business Bureau 36-month complaints are ranked;

0-3 Outstanding

4-7 Very Good

8-13 Just OK

13-20 Weak

20-29 Questionable

30 and up, Unsuited from listing here

The most notorious Houston dealer racks up a consistent 154 running average of BBB complaints. Shop the dealership as hard as the deal.

Keep in mind that a dealer's volume will affect the BBB complaint level.

The BBB reports just 4 complaints about this company in the last 36 months. That is an extremely good record considering it represents over 11,000 new and used auto transactions.

The Helfmans have received Ford's Blue Oval Dealership Certification for five years running.

Helfman Ford is a member of Edmunds.com Premier Dealer Program.

Sales

Phone: (281) 240 - 3673, (866) 266 - 5042

Monday 8:30am - 9:00pm
Tuesday 8:30am - 9:00pm
Wednesday 8:30am - 9:00pm
Thursday 8:30am - 9:00pm
Friday 8:30am - 9:00pm
Saturday 8:30am - 9:00pm
Sunday Closed

Ford Service

Helfman employs 26 experienced Ford and/or ASE Certified Technicians, with several Master Certified Technicians and one Senior Master.The dealership is in the top 10% of all Ford and Lincoln/Mercury franchises for overall customer satisfaction.

Fax: 281-274-7248
Service Advisers: 281-274-7380

Service email: service@helfmanford.com

Online appointment form? Yes, scheduled maintenance prices listed online.

Monday 7:00am - 6:00pm
Tuesday 7:00am - 6:00pm
Wednesday 7:00am - 6:00pm
Thursday 7:00am - 6:00pm
Friday 7:00am - 6:00pm
Saturday Closed
Sunday Closed

Helfmans Website

Helfman Ford Houston company website

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