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Gay GMC, Pontiac, Buick, Dickinson

Carl Gay and his wife, Marie, started selling Pontiacs in Dickinson, Texas.

The year was 1950.

In 1965 Carl and Marie opened the first Houston car dealership fronting on the brand new Gulf Freeway.

I-45 South

Gay Pontiac, Buick, GMC
3033 Gulf Freeway
Dickinson, TX 77539

Look for Gay GMC Buick Pontiac on the northbound frontage road of I-45 South at Exit 19.



Owners History

Dealership founder Carl Gay and his sons Don and Roy were National Hot Rod Association drag racing legends. I remember hearing dragstrip ads, the ones where then announcer shouts, on the AM-only radio for the Pontiac GTO "Don Gay Infinity."

The Gays operated Houston International Speedway, which allowed racers to set records due to the higher air density at the near sea level location.

Don Carl Gay Sr. was active in the family business until his death in 2007.

The Gays for years had a policy that a family member be on hand to greet customers in the showroom. I know that as late as 2006 Mrs. Marie Gay continued to do this.

Customer Service at Gays

At texas-cars-and-dealerships.com, Houston's Better Business Bureau 36-month complaints are ranked;

  • 0-3 Exceptional
  • 4-7 Very Good
  • 8-13 Acceptable
  • 13-20 Weak
  • 20-29 Bad
  • anything over twenty-nine Eliminate!
  • 152 worst Houston dealer

    Dealership volume will affect the BBB complaint level. Stores moving hundreds of cars monthly should not directly compare to those selling a couple vehicles daily.

    The BBB lists just one complaint about Gay Pontiac in the last 36 months, and that was a product problem, not a sales issue.

    The company promises a no haggle experience, with a discount price on the windshield of every vehicle.

    Repeat business and referred customers are claimed to constitute more that three quarters of all sales.

    Gay Pontiac is one of 5 U.S. dealers to receive Pontiac's Master Dealer award 25 years running.

    Vehicle Retail

    Phone: 281-337-2521 800-880-6744
    Fax: 281-337-3499
    Email: newcarsales@gaypontiacbuickgmc.com

    Mon - Fri 9:00 AM - 9:00 PM
    Sat Closed
    Sun 10:00 AM - 7:00 PM

    Shop

    Phone: 281-337-5555, 281-337-2521
    Fax: (281) 337-5100
    Email: servdirector@gaypontiacbuickgmc.com

    Online appointment form? Yes.

    Mon - Fri 7:00 AM - 6:00 PM
    Sat - Sun Closed

    The shop operates a customer shuttle Monday through Friday from 7:00am until 6pm.

    Website

    Gay Buick, GMC, Pontiac website

    Inventory is viewable online.


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